Category Archives: Retail Training

Oct01

Zappos.com Sr. Director’s Thoughts about Retail Careers

By Kelley Hundahl Zocks, Manager of Program and Outreach Services, NRF Foundation | Published: October 1, 2010
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You may have seen our recent Q&A with the CEO of L.L. Bean, Chris McCormick, who shared that flexibility, adaptability, and cross-functional exposure are important elements for success in retail.  Aaron Magness, Sr. Director of Brand Marketing and Business Development for Zappos.com, was recently interviewed on NRF’s BIG blog about his company’s customer service philosophy [...]

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Sep14

L.L. Bean CEO’s Thoughts About Retail Careers

By Kelley Hundahl Zocks, Manager of Program and Outreach Services, NRF Foundation | Published: September 14, 2010
3 Comments | Also posted in Career Advice, Colleges & Universities, Educators, Jobseekers, NRF Foundation News, Retailers, Students |

L.L. Bean President and CEO Chris McCormick was recently interviewed on NRF’s BIG Blog about his company’s customer service philosophy (L.L. Bean has been ranked #1 in the Customers’ Choice Awards for the past three years). When Mr. McCormick agreed to the interview, we also wanted to take the opportunity to ask him about his [...]

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May18

Retail Training Program Expands to Egypt

By Corinne Hirsch, NRF Foundation | Published: May 18, 2010
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NRFF Executive Director, Kathy Mance, and Director of Retail Learning Solutions, Sarah Conrad, traveled to Alexandria, Egypt to present at a conference of 1,000 members of the Chamber of Commerce.  As part of the opening ceremony, Kathy officially signed an agreement with Chamber Chairman Ahmed El Wakil to develop and localize a Retail Training and [...]

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Apr27

Finish Line’s EVP says trained, career-focused employees are good for the bottom line

By Angela Elder, Sr. Director of Career Development Programs, NRF Foundation | Published: April 27, 2010
3 Comments | Also posted in Career Advice, Educators, NRF Foundation News, Retail News, Retailers, Students |

DECA, a student organization with programs in Buying & Merchandising, Fashion Merchandising, Retail Marketing, Retail Merchandising, and more, is a great partner of NRF Foundation — and retail. Last fall, I had the opportunity to speak on a panel about how the organization prepares students for the workforce. With over 185,000 high school members, DECA [...]

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Apr14

NRFF retail curriculum success spreads to China

By Corinne Hirsch, NRF Foundation | Published: April 14, 2010
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NRF Foundation’s Executive Director, Kathy Mance, traveled to Beijing, China earlier this month to follow up on a training program first delivered in December.  While there, Kathy watched a retail training program in action (and delivered in Chinese!), tasted new cuisine and climbed the Great Wall of China. But what excited her most was learning about the retail opportunities [...]

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