Effective August 1, 2026, the cost for our retail training exams will increase $5, as will the cost for our exams & curriculum packages. The costs for our core curriculum and our micro credentials will remain the same.
We understand that you have tight budgets and competing priorities, and raising prices is not a decision we make lightly.
These price increases will allow us to continue to make improvements, enhancing student engagement with new classroom activities, adding full practice exams for each course, and developing new study aids. And we know that our connection to the retail industry and its jobs is important to you, so we’ll be expanding our career and industry spotlights to help your students launch their careers.
We know that many of you are doing your 2026-2027 planning now, and any orders placed before August 1 will maintain our current pricing.
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Applies to Retail Industry Fundamentals, Customer Service & Sales, Business of Retail, and Supply Chain Inventory & Logistics
Exam only
Remote proctor exam only
Curriculum + exam packages:
Online course & exam
Textbook & exam
Textbook, online course & exam
Online course & remote proctor exam
Standalone online courses, exam retests, textbooks and instructor guides
Micro-credentials ($35 each): Customer Conflict De-Escalation; Welcoming Customers with Disabilities
Districts with active pricing-freeze agreements (honor per agreement)
Retail Industry Fundamentals
Customer Service
and Sales
Business
of Retail
Supply Chain Inventory & Logistics
Exam Only
$40
$60
$80
$60
Remote Proctor Exam Only
N/A
$80
$100
$80
Online Course & Exam
$104
$120
$140
$120
Textbook & Exam
$104
$120
$140
$120
Textbook, Online Course & Exam
$140
$160
$180
$160
Online Course & Remote Proctor Exam
N/A
$140
$160
$140
August 1, 2026. Purchases before then remain at current prices.
$5 increase for exam-only, remote proctor exam-only and curriculum + exam packages for the core courses listed in the table above.
No. Curriculum-only remains $65; this includes online course-only or textbooks.
No. Customer Conflict De-Escalation and Welcoming Customers With Disabilities remain $35 each.
We will honor active freeze agreements. Please route them to our team so we can verify the agreement and walk them through the process.
Costs have increased significantly, and this is the first increase in six years.
